Steps in the Hiring Process
By visiting our Careers Website, you will be able to search and apply for any open positions throughout the company.
2. Initial Screening
Once you apply for a position online, your information will be reviewed by the OHL Recruiting Team and we will compare your skills and experience with the requirements of the position. We will contact you if you are selected for consideration.
3. Interview Process
The interview process may vary based on the position you apply to. The OHL Recruiting Team will discuss the interview timeline with you in greater detail to provide you with a realistic expectation for filling the open position.
Generally, the interview process will begin via a phone screen with a member of our OHL Recruitment Team. Subsequent interviews will be in person and may consist of a series of interviews with different members of the OHL Team. The majority of the time will be spent discussing your background, skills, and significant accomplishments. This is a great chance for you to learn about our business, tour our facility, and meet other OHL employees.
4. Pre-Employment Assessments
Our assessments may vary based on the position you apply to. The assessments will be conducted online or at an OHL location. The assessments will assist OHL during the interview process. However, we will not use them to discriminate based on race, color, sex, national origin, religion, disability, or age.
5. Offer of Employment
Based on the results of your interviews, an offer of employment may be extended. At this point we will discuss the specific details of the offer.
6. Background Check
After an offer has been accepted, OHL will complete a background check. This will consist of criminal history, education reference, and employment references. Your offer of employment will be contingent upon a favorable background check.
7. Drug Test
Before your scheduled start date, OHL will ask that you submit to a pre-employment drug screen. In most cases, this can be completed at an OHL location. Your offer of employment will be contingent upon a negative drug screen.
8. First Day of Work
Either your new manager or a member of Human Resources will be in contact with you to discuss your first day of work with OHL. If you have any questions before your first day, please contact your new manager or Human Resources at your location.
OHL believes in making an impact not only within our industry, but also with our employees. With that in mind, our benefit selections were designed to recognize the diverse needs of our workforce.
The OHL Benefit Programs were established to:
- Provide competitive and comprehensive benefits options that allow our employees to design their own plan based on their individual needs;
- Maintain a program that considers individual needs; and
- Offer long-term financial security for our employees and their family.
Elected benefits for newly hired or newly eligible employees begin on the 31st day of employment. All non-bargaining, regular, full-time employees of OHL working 30 hours or more per week are eligible for the benefits listed below.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement & Savings Plan
- Health Care Flexible Spending Account
- Dependent Care Flexible Spending Account
- Prescription Coverage
- Employee Assistance Program
- Short-Term and Long-Term Disability Insurance
- Basic Term and AD&D Life Insurance
- Optional Term Life Insurance
- Voluntary AD&D Insurance
Frequently Asked Questions
1. Where can I learn about open job opportunities with OHL?
All of our open positions in the United States and Canada are posted on our careers website. You will be able to create an online candidate profile and apply to any of our available opportunities. If you are looking for a position in a different country, you may submit your resume through our website to a specific OHL office by visiting the Locations page.
2. What should I do if I cannot find a position that matches my skills?
If you do not see a position that matches your skills at this time, you will still be able to set up your online candidate profile. By establishing your online profile, you can create up to 10 job agents. A job agent will email you when a job opportunity opens that matches the parameters identified in your job agent. The job agents can be set up by position, skill set, and location.
3. How can I submit my resume/CV to OHL?
For applicants in the U.S. and Canada, we encourage you to create your online candidate profile through the careers website. You will be able to submit your resume/CV through your profile. Please do not send your resume/CV directly to our recruiting website.
4. I can’t find my location (e.g. Country, State, City) listed in the search criteria.
If you are not able to find your location, either OHL does not currently have any available opportunities or OHL does not have an office in that specific location.
By establishing your online profile, you can create up to 10 job agents. A job agent will email you when a job opportunity opens that matches the parameters identified in your job agent. The job agents can be set up by position, skill set, and location.
5. How can I be sure that my candidate profile has been received?
After you create your online candidate profile, you will be able to apply to our open positions. Once you apply for a position, you will be sent an email notification within 24 hours that your online candidate profile has been received by the OHL Recruiting Team. This email will be sent to the email address you entered in your online profile.
6. Where does OHL have offices?
To view the locations and offices for OHL, please visit the “Locations” page.
7. What are the steps in your hiring process?
Generally, once you apply for a position online, your information will be reviewed by our recruiting team and we will compare your skills and experience with the requirements of the position. We will contact you if you are selected for consideration. Your information will remain in our recruiting database for future consideration as well. To view the hiring process in greater detail, please visit the “Our Hiring Process” page. Note: The hiring process may vary based on the type of position you apply to.
8. Describe the pre-employment assessment process at OHL.
The pre-employment assessment process will vary depending on the country or region and the type of position you are being considered for. Certain positions may have questions asking about specific skill sets when you first apply. During the interview process, the recruiting team will discuss if further pre-employment assessments are needed for the role you’re interviewing for.
9. How long will my application be active in your database?
Your online candidate profile will remain in our recruiting database. You will always be able to log into your online profile to update information as needed and apply for additional open positions.
10. What if I’m having trouble applying for a job on your website?
First, please be sure you are completing the information as requested on the Careers website. If the trouble still continues, please contact us at email@example.com. Please provide the following information so we can better assist you.
- Your name and best way to contact you
- Provide the specifics to the exact problem you are encountering.
- If it is possible, please provide screenshots of the issue
- The position, title, and requisition number you are applying to
- When the problem occurred for you
- The error message you received, if applicable
Below, we have identified some common problems/issues that might occur. Please view the troubleshooting tips below.
- If there are no options presented for State/Province, you have not selected a Country yet. Country must be selected first in order to populate the appropriate states or provinces.
- If you are having trouble saving your employment application, please make sure that you have not added parenthesis or dashes in your phone numbers.
- If you worked or attended school in country that is not listed, please email firstname.lastname@example.org to have a Site Administrator add a new country option.
11. How do I monitor my application status?
Your information will be reviewed by our recruiting team and we will compare your skills and experience with the requirements of the position. If you are selected for consideration, we will contact you.
If you are not being considered for a position, you will receive a status notification via email at the email address you set up in your online profile.
By logging back into your online candidate profile, you will be able to view the positions you have applied to and check the status of that position (active, inactive, etc.).
12. How do I update the information on my candidate profile?
You can log into your online candidate profile through the Careers website. You will choose the “Edit Profile” option to make any changes. Through this option, you will also have access to change or update any attached documents.
13. I’ve submitted a resume and applied for a position. How soon will OHL contact me?
Your profile is immediately available for the OHL Recruiting Team. Our recruiting professionals will review your qualifications with the requirements of the position. If we determine there is a match, a member of the OHL recruiting team will contact you to begin the interview process.
We encourage you to apply for position in which your skill set and qualifications match those needed for the position.
14. May I talk to someone about my resume and job interest?
Our recruiting professionals will review your qualifications with the requirements of the position. If we determine there is a match, a member of the OHL recruiting team will contact you to begin the interview process. At that time we will be more than happy to discuss your resume and job interest. While we would like to speak with everyone that has an interest in working at OHL, the volume of resumes received does not afford us this courtesy.
15. How can I prepare for my interview with OHL?
Please review the interview tips below before interviewing with OHL.
- Step 1: Research OHL – Be sure you have done your research on our company. Know who we are and what we do. This will help you gear your answers toward our business and show us that you’re truly interested in a career at our company.
- Step 2: Non-Verbal Communication – This is an interview and you want to leave a good impression. When you are in doubt on what to wear, the best scenario is to overdress. Make good eye contact and be sure you have a firm handshake. Sit-up straight and show confidence.
- Step 3: Be Yourself – Show the interviewer who you are. Give good examples to the questions and sell yourself. Be confident in your answers and stay professional. Allow your personality to come through during the interview.
- Step 4: Ask Questions – This is a great way to show us that you’re interested. This will also show us that you are prepared and ready. Don’t be afraid to ask us to repeat a question or get more clarification.
- Step 5: Follow Up – It’s always courteous to thank the interviewer for their time. Before you leave, be sure to get a business card or the contact information. Send a letter or email to each person you met with as soon as possible. This will let us know that you are interested in the company and you want us to keep you in mind.
16. What types of benefits do you offer?
Please view the “Benefits” page for information on OHL benefit offerings.
17. Does OHL provide relocation assistance?
Relocation assistance is provided on a case by case basis. There are many variables that may be considered when deciding to include relocation dollars, including the type of job you are being offered and the location of the position.
18. What is the dress code for employees at OHL?
Most of our positions are either located in an office or warehouse environment. Employees are expected to dress in a manner that will encourage a positive and safe atmosphere. Most of our office positions are business casual.
19. Where can I find information on OHL’s campus recruiting?
OHL conducts on-campus recruitment and virtual postings through campus career centers. If we are actively recruiting for full-time or internship positions, we will post our openings on our Careers website and also at select colleges and universities.
20. Why does OHL ask for race and gender information from job applicants?
OHL invites job applicants to voluntarily self-identify themselves for the purposes of our affirmative action program in accordance with guidelines set forth by the Equal Employment Opportunity Commission. The decision to self-identify is voluntary, and the information disclosed remains confidential. If you prefer not to disclose this information, you are able to select “Choose not to disclose.”
21. Will OHL be attending or hosting any job fairs?
Yes, you can view the events that OHL will be attending on our HR News and Events page here.
The Glossary is intended to assist OHL job applicants with commonly used terms and acronyms in the Supply Chain and Logistics industry. For more a comprehensive listing of industry terms, we encourage you to visit the Council of Supply Chain Management Professionals website at http://cscmp.org/digital/glossary/glossary.asp.
An intermediary between the shipper and the carrier. The broker arranges transportation for shippers and represents carrier.
Assuring that needed resources (e.g., manufacturing capacity, distribution center capacity, transportation vehicles, etc.) will be available at the right time and place to meet logistics and supply chain needs.
A Customs Brokerage clears goods through customs barriers for business imports and exports. This involves the preparation of documents and/or electronic submissions, the calculation of taxes, duties and excises (and usually the payment) on behalf of the business, and facilitating communication between the importer/exporter and governmental authorities.
The activities associated with moving materials from source to destination. Can be associated with movement from a manufacturer or distributor to customers, retailers or other secondary warehousing/distribution points.
A warehouse that stores finished goods and from which customer orders are assembled.
A termed used to describe those products produced in one geography (typically a country) and shipped/sold to another.
An organization which provides logistics services as an intermediary between the shipper and the carrier, typically on international shipments. Freight forwarders provide the ability to respond quickly and efficiently to changing customer and consumer demands and international shipping (import/export) requirements.
Movement of products from one country into another. The import of automobiles from Germany to the U.S. is an example.
The movement of materials from suppliers and vendors into production processes or storage facilities.
Required usually for import of industrial equipment, meat products, and perishable merchandise, it certifies that the item meets the required specifications and was in good condition and correct quantity when it left the port of departure. Also referred as certificate of inspection or inspection report.
A comprehensive, system-wide view of the entire supply chain as a single process, from raw materials supply through finished goods distribution. All functions that make up the supply chain are managed as a single entity, rather than managing individual functions separately.
Transporting freight by using two or more transportation modes such as by truck and rail or truck and oceangoing vessel.
The number of units and/or values of stock of goods held by a company.
The process of ensuring the availability of products through inventory administration.
A uniquely identifiable piece of inventory. Also known as a part number or SKU, an item can be raw materials, fluids, component parts, subassemblies, finished assemblies, packaging, etc. Usually differentiated by form, fit or function. Items which are painted different colors are generally viewed as different items.
Light assembly of components or parts into defined units ahead of production issue or customer shipment. Kitting reduces the need to maintain an inventory of pre-built completed products, but increases the time and labor consumed at shipment.
The cargo carried in a transportation vehicle.
A business management philosophy that considers the expenditure of resources for any goal other than the creation of value for the end customer to be wasteful, and thus a target for elimination.
The process of planning, implementing, and controlling procedures for the efficient and effective transportation and storage of goods including services, and related information from the point of origin to the point of consumption for the purpose of conforming to customer requirements. This definition includes inbound, outbound, internal, and external movements.
A term applied to a person who assists a motor carrier owner-operator in the loading and unloading of property: quite commonly used in the food industry.
A document which describes individual orders contained within a shipment.
The physical handling of products and materials between procurement and shipping
A type of request for goods or services such as a purchase order, sales order, work order, etc.
The time and process involved from the placement of an order to the receipt of the shipment.
Order Entry and Scheduling
The process of receiving orders from the customer and entering them into a company’s order processing system. Orders can be received through phone, fax, or electronic media. Activities may include “technically” examining orders to ensure an orderable configuration and provide accurate price, checking the customer’s credit and accepting payment (optionally), identifying and reserving inventory (both on hand and scheduled), and committing and scheduling a delivery date.
Activities associated with accepting and filling customer orders.
The process related to the movement and storage of products from the end of the production line to the end user.
To utilize a third-party provider to perform services previously performed in-house. Examples include manufacturing of products and call center/customer support.
The platform which cartons are stacked on and then used for shipment or movement as a group. Pallets may be made of wood or composite materials. Some pallets have electronic tracking tags (RFID) and most are recycled in some manner.
Picking of product from inventory and packing into shipment containers.
Pick to Light
Pick-to-light systems consist of lights and LED displays for each pick location. The system uses software to light the next pick and display the quantity to pick.
A list of items to be picked from stock in order to fill an order; the pick list generation and the picking method can be quite sophisticated.
The study of process adjustment in order to optimize some specified set of parameters without violating some constraint. Some of the most common goals of process optimization are minimizing cost, and maximizing throughput and/or efficiency.
The degree to which a set of defined characteristics of a product or service fulfills known requirements. The common element of the business definition is that the quality of a product or service refers to the perception of the degree to which the product or service meets the customer’s expectations. Quality has no specific meaning unless related to a specific function and/or object. Quality is perceptual, conditional and somewhat subjective attribute.
Quality Assurance (QA)
The process of verifying or determining whether products or services meet or exceed customer expectations. This process considers design, development, production, and service.
Quality Control (QC)
The management function that attempts to ensure that the foods or services manufactured or purchased meet the product or service specifications.
The activity of placing materials onto a rack. May also refer to hardware which is used to build racks.
Radio Frequency Identification (RFID)
The use of radio frequency technology including RFID tags and tag readers to identify objects. Objects may include virtually anything physical, such as equipment, pallets of stock, or even individual units of product. RFID tags can be active or passive. Active tags contain a power source and emit a signal constantly. Passive tags receive power from the radio waves sent by the scanner/reader. The inherent advantages of RFID over bar code technology are: 1) the ability to be read over longer distances, 2) the elimination of requirement for “line of sight” readability, 3) added capacity to contain information, and 4) RFID tag data can be updated/changed.
The function of taking physical receipt of material and performing initial inspection of the incoming shipment for damage and validation with respect to purchase order quantity. Typically includes some initial data recording, but not quality assurance or stocking.
A performance measurement tool used to capture a summary of the key performance indicators (KPIs)/metrics of a company. Metrics dashboards/scorecards should be easy to read and usually have "red, yellow, green" indicators to flag when the company is not meeting its targets for its metrics. Ideally, a dashboard/scorecard should be cross-functional in nature and include both financial and non-financial measures. In addition, scorecards should be reviewed regularly - at least on a monthly basis and weekly in key functions such as manufacturing and distribution where activities are critical to the success of a company. The dashboard/scorecards philosophy can also be applied to external supply chain partners such as suppliers to ensure that suppliers' objectives and practices align.
1) The act of conveying materials from one point to another. 2) The functional area which preparers the outgoing shipment for transport.
Six Sigma Quality
Six-Sigma is a term coined to stress the continuous reduction in process variation to achieve near-flawless quality. When a Six Sigma rate of improvement has been achieved, defects are limited to 3.4 per million opportunities.
Inventory slotting or profiling is the process of identifying the most efficient placement for each item in a distribution center. Since each warehouse is different, proper slotting depends on a facility’s unique product, movement, and storage characteristics. An optimal profile allows workers to pick items more quickly and accurately while reducing the risk of injuries.
1) Starting with unprocessed raw materials and ending with the final customer using the finished goods, the supply chain links many companies together. 2) The material and informational interchanges in the logistical process stretching from acquisition of raw materials to delivery of finished products to the end user. All vendors, service providers and customers are links in the supply chain.
Supply Chain Integration
Likely to become a key competitive advantage of selected e-marketplaces. Similar concept to the Back-End Integration, but with greater emphasis on the moving of goods and services.
Supply Chain Management
Supply Chain Management encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. Importantly, it also includes coordination and collaboration with channel partners, which can be suppliers, intermediaries, third-party service providers, and customers. In essence, supply chain management integrates supply and demand management within and across companies. Supply Chain Management is an integrating function with primary responsibility for linking major business functions and business processes within and across companies into a cohesive and high-performing business model. It includes all of the logistics management activities noted above, as well as manufacturing operations, and it drives coordination of processes and activities with and across marketing, sales, product design, finance and information technology.
Third-Party Logistics (3PL) Provider
Outsourcing all or much of a company’s logistics operations to a specialized company. The term "3PL" was first used in the early 1970s to identify intermodal marketing companies (IMCs) in transportation contracts. Up to that point, contracts for transportation had featured only two parties, the shipper and the carrier. When IMCs entered the picture—as intermediaries that accepted shipments from the shippers and tendered them to the rail carriers—they became the third party to the contract, the 3PL. Definition has broadened to the point where these days, every company that offers some kind of logistics service for hire calls itself a 3PL. Preferably, these services are integrated, or “bundled,” together by the provider. Services they provide are transportation, warehousing, cross-docking, inventory management, packaging, and freight forwarding. In 2008 legislation passed declaring that the legal definition of a 3PL is “A person who solely receives, holds, or otherwise transports a consumer product in the ordinary course of business but who does not take title to the product.”
The act of using a contractor to provide warehousing services, and the name of the industry which is involved in providing contract warehousing operations for hire.
Total Cost of Quality
A measure that sums all costs associated with poor quality or product failure, including rework, scrap, warranty costs and other costs incurred in preventing or resolving quality problems. Costs associated with maintenance and quality training are not included.
Total Quality Management (TQM)
A management approach in which managers constantly communicate with organizational stakeholders to emphasize the importance of continuous quality improvement.
Total Supply-Chain Management Cost
Total cost to manage order processing, acquire materials, manage inventory, and manage supply-chain finance, planning, and IT costs, as represented as a percent of revenue.
A Transportation Brokerage is a company set up as a go between who acts for both the individual client and the transportation company.
Transportation Cycle Time
A performance measure of the Logistics service provider / transporter. The lead time taken by the product to reach the final destination, The difference between the day it leaves the warehouse and the day it reaches its destination.
Transportation Management System (TMS)
A computer system designed to provide optimized transportation management in various modes along with associated activities, including managing shipping units, labor planning and building, shipment scheduling through inbound, outbound, intra-company shipments, documentation management (especially when international shipping is involved), and third party logistics management.
Voice Activated or Voice Directed
Systems which guide users such as warehouse personnel via voice commands. Also referred as Pick to Voice.
Storage place for products. Principal warehouse activities include receipt of product, storage, shipment, and order picking.
Warehouse Management System (WMS)
The systems used in effectively managing warehouse business processes and direct warehouse activities, including receiving, putaway, picking, shipping, and inventory cycle counts. Also includes support of radio-frequency communications, allowing real-time data transfer between the system and warehouse personnel. They also maximize space and minimize material handling by automating putaway processes.
A variation on zone picking where rather than orders moving from one zone to the next for picking, all zones are picked at the same time and the items are later sorted and consolidated into individual orders/shipments. Wave picking is the quickest method for picking multi item orders however the sorting and consolidation process can be tricky. Picking waves are often designed to isolate shipments to specific carriers, routes, etc. A more general definition of wave picking would simply be a method where a group of orders is released to the warehouse for picking and the next group (wave) is not released until the first wave has processed through the pick area. Also referred as Batch Picking and Zone Picking
Business to Business
Bill of Lading
International Standards Organization
Just in Time
Key Performance Indicator
Less than Truckload
North American Free Trade Agreement
Occupational Safety & Health Administration
Over the Road
Radio Frequency Identification
Request for Information
Request for Proposal
Request for Quote
Supply Chain Council
Stock Keeping Unit
Service Level Agreement
Transportation Management System
Total Quality Management
Transportation Security Administration
Warehouse Education and Research Council
World Customs Organization
Warehouse Management System
- American Society of Transportation and Logistics (ASTL)
- American Trucking Associations (ATA)
- Council of Supply Chain Management Professionals (CSCMP)
- Global Freight Organization (GFO)
- International Air Transport Association (IATA)
- International Warehouse Logistics Association (IWLA)
- National Customs Brokers & Forwarders Association of America (NCBFAA)
- Supply Chain Council (SCC)
- Warehouse Education and Research Council (WERC)
Government Regulatory Agencies